You can delete your account directly from within the ChurchNest app — no support request needed. Simply follow these steps:
Your account and all associated data will be permanently removed from our servers within 24 hours of your deletion request.
When you delete your account, the following data is permanently removed from our systems:
| Data Type | Description |
|---|---|
| Profile Information | Name, email, photo, bio |
| Account Credentials | Login details and password |
| Location Data | Saved and usage-based location info |
| Usage History | App activity and interaction logs |
| Church Associations | Group memberships and ministry links |
| Anonymized Analytics | Aggregate, non-identifiable usage stats |
Anonymized, non-identifiable analytics may be retained to help improve our platform. This data cannot be traced back to you in any way.
Please review these important considerations before deleting your account:
Deletion is permanent. Once your account is deleted, this action cannot be undone. You will lose access to all your data, connections, and history within ChurchNest.
Church administrators. If you manage a church on ChurchNest, please transfer admin access to another member before deleting your account to ensure uninterrupted service for your community.
Active subscriptions. Deleting your account does not automatically cancel any paid subscription. Please cancel your subscription separately before proceeding to avoid future charges.
Need help or have questions?
Our support team is happy to assist you through the process.