Privacy Policy
Your trust is essential to us. Learn how ChurchNest protects and respects your data.
Last updated: January 2026 • Effective for all ChurchNest users
ChurchNest prioritizes the privacy and security of your data. This Privacy Policy outlines how we collect, use, and protect information you provide when using our platform. We are committed to transparent data practices and compliance with GDPR, CCPA, and other privacy regulations.
Personal Information
We collect personal information that you voluntarily provide, including: • Names and email addresses • Phone numbers and addresses • Church member profiles and demographics • Giving and donation records • Prayer requests and pastoral notes • Event registration information • User account credentials
Non-Personal Information
We automatically collect certain non-personal data: • Device type and operating system • IP address and browser information • Usage data and activity logs • Application performance metrics • Geographic location (if permitted) • Cookies and tracking identifiers
We use the information we collect to: • Provide and maintain ChurchNest services • Process transactions and manage accounts • Send administrative updates and support communications • Improve our platform and user experience • Analyze usage trends and optimize performance • Comply with legal obligations • Prevent fraud and ensure security • Communicate about new features or important updates
We implement industry-leading security measures to protect your data: • Bank-level encryption for all data in transit and at rest • Regular security audits and penetration testing • Secure authentication and access controls • Automatic daily backups with disaster recovery protocols • Compliance with SOC 2 Type II standards • GDPR and CCPA compliance • Limited staff access with strict accountability • Data encryption at all processing stages
ChurchNest may integrate with trusted third-party services for payment processing, communication, and analytics. We only share necessary data with service providers who agree to maintain similar privacy standards. These services may have their own privacy policies, and we encourage you to review them. We do not sell or share your personal data with third parties for marketing purposes.
ChurchNest is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete such data. Parents or guardians who believe their child has submitted information to us should contact us immediately.
Right to Access
You have the right to request access to all personal data we hold about you, including information about how we process it and how long we retain it.
Right to Rectification
You can request that we correct inaccurate or incomplete personal data associated with your account.
Right to Erasure
You can request deletion of your personal data, subject to legal retention requirements. Upon request, we will delete your data within a reasonable timeframe.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format and transfer it to another service provider.
Right to Object
You can object to our processing of your data for specific purposes, including direct marketing communications.
Right to Withdraw Consent
You can withdraw your consent to data processing at any time, though this may affect your ability to use certain features.
We retain your personal data for as long as necessary to provide services and fulfill legal obligations. Inactive accounts may be retained for up to 90 days before deletion. You can request permanent deletion of your account and associated data at any time. Backup copies may be retained for disaster recovery for a limited additional period.
ChurchNest uses cookies and similar tracking technologies to enhance your experience: • Essential cookies maintain security and functionality • Analytics cookies help us understand usage patterns • Preference cookies remember your settings • Marketing cookies allow us to improve our service You can control cookie settings through your browser. Disabling cookies may affect some platform features.
With your permission, we send push notifications to keep you informed about important updates, events, and administrative messages. You can manage notification settings in your account preferences or device settings at any time. Disabling notifications will not affect your access to the platform.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or prominent notice on our website. Your continued use of ChurchNest following updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our privacy practices, please contact us: Email: hello@churchnest.com Address: ChurchNest Support Team We will respond to data requests within 30 days or as required by applicable law.
Commitment to Privacy: ChurchNest is committed to maintaining the highest standards of data privacy and security. If you have any questions or concerns about how we handle your information, please don't hesitate to reach out.